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You will not find a better bargain anywhere on professionally
developed and written training materials.
Twenty years of experience in developing and delivering
quality training went into developing and writing these materials.

The training guides are instant downloads.
Each guide includes training workshops and exams.
The guides are printable on standard 8.5" x 11" paper.

All of these guides are available on eBay, also.

 

ISO 19011 Audit Explanations and Definitions Training Guide 

ISO 19011:2002 Guidelines for Quality and Environmental Management Systems Audits details the requirements for auditing and auditor qualifications. This is THE BOOK about auditing for the standards.

Our ISO 19011 eBook explains and defines ISO 19011 in plain English. The ISO 19011 Audit Explanations and Definitions is a must for proper auditor training. RABQSA certification requires auditing courses to follow the guide.

The ISO 19011 Training Guide has 48 pages of information to help train auditors and improve the effectiveness of auditor performance.

The ISO 19011 Audit Training Guide - $9.95 USD
Instant download   

Do you want the ISO 14001 Implementation certificate program?
Signup for the e-Course.

Hi QPA eBooks,
I want to let you know how much I appreciate the ISO 14001 Implementing Guide. By following the strategies and information we had our system finished and certified in 7 months. This is starting from nothing from an EMS standpoint.
I really appreciate the fact that you took the time and effort to hyperlink the sections of the guide to the Table of Contents*. This made it so easy to find and get the info I was looking for.
Sincerely,
Renee Osterman
San Diego, CA

*All of our implementing and training guides have Table of Contents hyperlinks to the sections in the guides. ISO 9001 QM excepted due to customizing feature.

Six Sigma Training Manual

The training guide is designed as an introduction to the basics of  Six Sigma methodology.

The student will be able to understand and apply the techniques and tools. It is for companies introducing or considering the use of Six Sigma as a continual improvement method.


You will improve your understanding of the methodologies and increase buy-in of the process and concepts.

 The Six Sigma Training Guide - $19.95 USD  Instant download   

Do want to be certified as a Six Sigma Green Belt or certified Black Belt?  Signup for the Green Belt e-Course    Signup for the Black Belt e-Course

ISO 9001:2000 Internal Auditor Training Manual

The training manual complies with the RABQSA technical requirements for training internal auditors for process auditing to ISO 9001:2000. The guide can be used in either a classroom setting or as a self-study course. Excellent resource material for new auditors or updating existing auditor knowledge.

It is recommended that the training guide lessons be integrated with practice audits but, not required to get a thorough understanding of the auditing principles set forth in ISO 9001 and ISO 19011
 

I probably shouldn't tell this. However, I'm sure it happens all the time and I'm sure I'm not the only person to do this. I went to an auditing seminar principally to get the courseware to bring back and use to train my auditors. Unfortunately, the class workbook was a copy of the PowerPoint presentation, which was very weak. It would have taken a huge effort to put into useable shape (they probably do that purposefully).

I thought I could save myself some time and the company some money by not spending days or weeks developing a training class. The seminar costs nearly $500. but, I thought that was still cheaper than doing it myself. I was wrong.

I found your training guide and exams doing a Google search. I was skeptical because the price was so cheap. I thought "what the hell, I already shot $500., $24. isn't going to break me." WOW! That was the best investment for training I've made.  I followed the rules on this and bought a copy for each of my auditors to use. I didn't feel cheated and I didn't want to cheat you guys by purchasing one set and photocopying it several times. Why so cheap? You could easily get 10 times as much.*
BT
Chicago, IL

*Our goal at QPA is to provide the best value to our customers and clients, not to become instant millionaires selling substandard training materials. We don't have fancy offices and $1000.00 suits. We pride ourselves in giving the best values possible.

The training guide table of contents:

Audit Concepts

Overview and Definitions.
A. Scope reference and definitions
B. Principles of auditing
.
C. Managing an audit program
D. Audit program implementation
E. Audit activities
F. Preparing for the on-site activities
G. Conducting on-site activities
H. What the auditor is looking for
I. Audit reporting
J. Audit techniques
K. The audit path
L. Effective communication techniques
M. Sampling
N. Audit completion and follow-up
.
O. Competence and evaluation of auditors
TABLE 1 – Evaluation criteria
TABLE 2 - Evaluation Methods
TABLE 3 - Hypothetical evaluation
 

Do want to be a certified ISO 9001 Internal Auditor?
Signup for the e-Course

ISO 9001:2000
Quality Management System Requirements
Clause 4 – Quality Management System QMS
4.1 General Requirements
4.2 Documentation requirements
Clause 5 -  Management Responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.5 Responsibility, authority and communication
5.6 Management review
Clause 6 – Resource management
6.1 Provision of resources
6.2 Human resources
6.3 Infrastructure
6.4 Work environment
Clause 7 – Product realization
7.1 Planning of product realization
7.2 Customer-related processes
7.2.3 Customer communication
7.3 Design and development
7.4 Purchasing
7.5 Production and service provision

7.6 Control of monitoring and measuring devices

Clause 8 – Measurement, analysis and improvement
8.1 General
8.2 Monitoring and measurement

8.3 Control of nonconforming product
8.4 Analysis of data

8.5 Improvement

 

ISO 9001 Auditor Training Guide - $19.95  Instant download  

ISO 9001:2000 Internal Auditor Training Exam Pack

The ISO 9001:2000 Auditor Exam Pack is a supplement to the Process Auditing training manual above.

There are 2 exams and instructor answer sheets included. The exams cover all the materials in the training manual as well as case study questions. Can be used for pre and post testing to determine the students' improvement.

ISO 9001 Auditor Exam Pack - $8.95  Instant download   

 
 

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