Quality professionals use the term “standards” to mean many
things. For example metrics, product specifications, gauges, regulations, categories, segments, groupings
or behaviors.
But usually when they talk about standards, they’re talking about
quality management standards, such as ISO 9000.
Management standards address the needs of organizations in training,
quality auditing and quality-management systems. The ISO 9000 series, for example, is a set of international
standards for quality management and quality assurance. The standards were developed to help companies effectively
document the elements they need to maintain an efficient quality system. They are generic in nature and are not
specific to any one type of business or industry.
Who Should Take This Course?
The course is designed for all associates that are involved in
developing and managing the ISO 9000 quality management system. It is an excellent starting point for top
management. The course can be completed in 3 to 4 hours and provides the specific information needed to
properly plan and implement the system.
The course content can then be reduced to create an orientation
program for all associates.
This course is also the precursor to the Online ISO 9001
Internal Auditor course.
Note: There
are no prerequisites to the Online ISO 9000 Overview course. All of the material and information you need is
contained in the workbook you download.
QPA's Online ISO 9000/9001 Overview certification
course rivals that of any online provider.
I get more information, knowledge, and understanding from your courses than I ever have with other
courses from other providers. I thoroughly enjoy your courses and look forward to enrolling in future
courses. You offer the type of courses that truly enhance a professionals overall knowledge base and
professional standing. QPA is a professionals haven for professional development. Thank you for
providing quality courses at a reasonable offering.
Eduardo Armendariz
Oxnard, California
Frequently
Asked Questions
How long is the course?
That depends on your current knowledge and study habits. You can take up to 3 months to
complete the course. The course is equal to 4 hours of classroom instruction.
What are the exams like?
The exams are based on the course workbook that you get. If you study the material you should
have no problem with the exams. The questions are multiple choice from the chapters in the
workbook. You can answer a few questions, put it aside for awhile and do something else. Come back to it
when you're ready.
When you finished the exam just email it back to us. That's all there is to it.
What if I don't pass the exam?
You can retake the exam as many times as you like. There is a $20.00
fee for each time you retake the exam.
What if I have questions about something?
You can request help on an issue by email, if you want it.
How much is the course and what type of payments do you
take?
The course is $89.95 (USD). There are discounts available for
companies that register 3 or more people at once. Please use ourcontact
form and tell us how many students you want to enroll. We will
provide you a quick quote and payment options.
Payment for 1 or 2 people is by credit or debit card. All payments
are processed by PayPal. We never have access to your payment information. You do not need a PayPal account and
they accept almost every type of debit or credit card. PayPal is the one of the world's largest and most trusted
online payment processor.
Why should I choose
QPA's Online ISO 9000 Overview course?
QPA is a trusted name in online training and certification. Employees from some of world's
biggest companies and the U.S. Government are certified through our programs.
It is safe to purchase your online course from QPA. All purchases are processed through
PayPal. One of the world's most trusted payment processors serving millions of customers
worldwide.
When you choose a QPA certification you can be sure that you
are buying a premium International certification that is recognized by hundreds of employers and Government bodies
in the U.S. and other countries.
With QPA you get certified quickly online and
you are equipped with a storehouse of information through the in-depth courseware which has been developed by
experienced trainers and practitioners. And, unlike other online courses, you get a digital copy of the
courseware to keep.
The
QPA Online ISO 9000 Overview course is by far the best value for your money at $89.95
IMPORTANT!! The purchase process is completely automated. We
DON'T have access to your payment information. Your payment receipt is presented to you by PayPal at
the end of the checkout process. PLEASE print that receipt at that time. We cannot get you a PayPal
receipt. You may also receive a receipt from PayPal by email. Check your SPAM, JUNK or BULK email folders if you
don't see it in your INBOX.
You will
also receive an automated email message from us. This email contains your Username, Password and Download
link for the "Instant Download" product. DO NOT use your company's email address during the checkout
process. Most company's spam filters block our email because it contains the hyperlinks for you to download your
purchase. USE your personal email address during checkout so you can look in the SPAM, JUNK or BULK folders if
you don't see it in your INBOX. If you don't have a personal email account you can get one for free from Google
here: http://mail.google.com/mail
It only
takes a few minutes to signup and it's completely free.
All sales of digital products and online courses
isfinal.
Excellent course! The ISO 9000 Overview and Introduction courseware went above and beyond what we
expected. We have put 14 of our employees through the course so far and have another group signing up
as I write this.
We are a small company and it is difficult to take everybody away from their jobs to attend a 1 or 2
day training class. Your course is a blessing for our company.
Best regards,
Tim Donnelly
Nashville, TN
UPDATE:
We have completed the training with our last team of 5 people
finishing the course last week. The outcome is that all of us now speak the same ISO 9000 language.
We have the detailed knowledge to continue the implementation of the system.
In fact, we have shortened our target completion date by 34% by
avoiding the problem of not understanding what the standard requires.
Myself and 2 others will enroll in your certified internal auditor
course next month. I feel confident that we will receive all the value for it that we have for
overview course.
Thank you again, Tim
What is covered in the workbook?
The workbook is 38 pages and very comprehensive and
detailed. The workbook is your's to keep. When you enroll in the course you will receive an email with
your username and password to login and download the workbook. The download is in a .zip format. The actual
workbook is in an Adobe PDF format.
It is highly recommended that when you enroll
you use your personal email address where you can check the spam, junk or bulk folder for the email with the
download information. If you use your company email address the email probably will not get to you and you can't
retrieve it.
What does the workbook include?
Introduction explaining the focus of the standard
What is a quality management system standard?
The 8 principles of the
ISO 9001:2008 quality management system
What is a "Process Approach?'
Each clause is explained in plain English.
Examples are given with the plain English translation
What will be covered?
Basics of quality management systems, leadership and
responsibilities
Key Benefits of the ISO 9001:2000
Documentation Control
Control of Quality Records
Customer Focus
Quality Policy
Quality Objectives
Internal Auditing
Continual Improvement
Corrective and Preventive Action
The successful completion of this class gets you ready for the internal auditing
course.
All sales of digital products and online
courses is final.
Additional
Resources
We use PayPal to process your credit and debit card purchases.
You DO NOT need to have a PayPal account.
PayPal is the world's largest and most secure processor
of online purchases.
We never see your card information and you may be eligible
for PayPal's buyer protection at no charge.