ISO 19011:2002 is the new guideline for
auditing quality and/or environmental management systems. It
replaced the previous 10012 guides.
ISO 19011 provides guidance on the principles of auditing, managing
audit programs, conducting Quality Management System (QMS) audits
and Environmental Management System (EMS) audits, including guidance
on the competence of quality and environmental management
system auditors.
It applies to all organizations wanting to perform internal or
external audits of quality and/or environmental management systems
or to manage an audit program. The application of the guidelines to
other types of audits is possible in principle, provided that
special consideration is given to identifying the competence needed
by the audit team members.
The most significant change brought about with ISO 9001:2000 and ISO
19011:2002 is the concept of auditing for process and system
effectiveness. The previous two editions of the standard and
their audit guidelines focused on compliance to the clauses/sections
in the standards.
An organization must still comply with the ISO 9001
requirements, otherwise there would be very little point to having a
standard. However, the primary focus of the audit is on meeting
customer requirements through controlled and effective processes,
meeting the objectives for the process and continually improving the
processes.
The individual sections of ISO 19011 are discussed on the linked
pages shown at the bottom of this page.
What exactly is a "management system audit"?
· It is a continual improvement activity.
· It is a friendly process.
· It is a planned activity.
· It is conducted by a competent auditor.
Management system audits are used to detect any weaknesses or
potential weaknesses in the company that could effect customers. In
the case of environmental management system audits, they are
conducted as a pollution prevention activity.
The links below are excerpts from the our e-book
"Explanations and Definitions for ISO
19011:2002"
Section 1. ISO 19011 Scope reference and definitions
Section 2. ISO 19011 Principles of auditing
Section 3. ISO 19011 Managing an audit program
Section 4. ISO 19011 Audit program implementation
Section 5. ISO 19011 Audit activities
Section 6. ISO 19011 Preparing for onsite activities
Section 7. ISO 19011 Conducting onsite activities
Section 8. ISO 19011 What the auditor is looking for
Section 9 ISO 19011 Audit reporting
Section 10. ISO 19011 Audit techniques
Section 11. ISO 19011 Audit path
Section 12. ISO 19011 Effective communications
Section 13. ISO 19011 Sampling
Section 14. ISO 19011 Audit completion and follow-up
Section 15. ISO 19011 Competence and evaluation of auditors
This represents a summary of the section in ISO 19011:2002. It's
suggested that you obtain an actual copy of the standard to refer to
for auditing program purposes.
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"Explanations and Definitions for ISO 19011:2002"
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What
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What is ISO 9000?
What is ISO 9001?
What is ISO 9004? |
