Ten Steps In Performing
A PFMEA
Step 1
Review the process—Use a process flowchart to
identify each process component.
Step 2
Brainstorm potential failure modes—Review
existing documentation and data for clues.
Step 3
List potential effects of failure—There may be
more than one for each failure mode.
Step
4
Assign Severity rankings—Based on the severity of
the consequences of failure.
Step 5
Assign Occurrence rankings—Based on how
frequently the cause of the failure is likely to occur.
Step
6
Assign Detection rankings—Based on the chances
the failure will be detected prior to the customer finding it.
Step 7
Calculate the RPN—Severity X Occurrence X
Detection = RPN.
Step 8
Develop the action plan—Define who will do what
by when.
Step 9
Take action—Implement the improvements identified
by your PFMEA team.
Step 10
Re-calculate the resulting RPN—Re-evaluate each
of the potential failures once improvements
have been made and determine the impact of the improvements.
Step 1: Review the Process
Review the process components and the intended function or functions
of those components.
Use of a detailed flowchart of the process or a router/traveler is a good starting point
for reviewing the process.
There are several reasons for reviewing the
process
First, the review helps assure that all team members are familiar with the process. This is
especially important if you have team members who do not work on the process on a daily basis.
The second reason for reviewing the process is to identify each of the main components of the
process and determine the function or functions of each of those components.
Finally, this review step will help assure that you are studying all components of the process
with
the PFMEA.
Using the process flowchart, label each component with a sequential
reference number.
These reference numbers will be used throughout the FMEA process. If operational numbers have
been assigned, use those numbers.
The marked-up flowchart will give you a powerful visual to refer to throughout the PFMEA.
With the process flowchart in hand, the PFMEA team members should
familiarize themselves with the process by physically walking it through. This is the time to assure everyone on
the team understands the basic process flow and the workings of the process components.
For each component, list its intended function or
functions.
The function of the component is the value-adding role that component performs or provides. In
other words it is the task it performs.
Many components have more than one function.
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Step 2: Brainstorm Potential Failure Modes
In Step 2, consider the potential failure modes for each component
and its corresponding function.
A potential failure mode represents any manner in which the component or process step could fail to
perform its intended function or functions.
Using the list of components and related functions generated in Step
1, as a team, brainstorm the potential failure modes for each function.
Don’t take shortcuts here; this is the time to be thorough.
Prepare for the brainstorming session.
Before you begin the brainstorming session, review documentation for clues about potential failure
modes.
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Step 3: List Potential Effects of Failure
Determine the effects associated with each failure mode. The effect
is related directly to the ability of that specific component to perform its intended function.
An effect is the impact a failure could make if it occurred.
Some failures will have an effect on the customers and others on the environment, the facility, and
even the process itself.
As with failure modes, use descriptive and detailed terms to define
effects.
The effect should be stated in terms meaningful to product or system performance.
If the effects are defined in general terms, it will be difficult to identify (and reduce) true
potential risks.
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Step 4: Assign Severity Rankings
Assign a severity ranking to each effect that has been
identified.
The severity ranking is an estimate of how serious an effect would be should it occur.
To determine the severity, consider the impact the effect would have on the customer, on downstream
operations, or on the employees operating the process.
The severity ranking is based on a relative scale ranging from 1 to
10.
A “10” means the effect has a dangerously high severity leading to a hazard without warning.
Conversely, a severity ranking of “1” means the severity is extremely low.
The ranking scales (for severity, occurrence, and detection) are
mission critical for the success of a PFMEA because they establish the basis for determining risk of one failure
mode and effect relative to another.
The same ranking scales for PFMEAs should be used consistently throughout your organization. This
will make it possible to compare the RPNs from different FMEAs to one another.
See FMEA Checklists and Forms for an example PFMEA Severity Ranking
Scale.
The best way to customize a ranking scale is to start with a
standard, generic scale and then modify it to be more meaningful to your organization.
As you add examples specific to your organization, consider adding several columns with each column
focused on a topic.
One topic could provide descriptions of severity levels for operational failures, another column
for customer satisfaction failures, and a third for environmental, health, and safety issues.
See FMEA Checklists and Forms for an example PFMEA Severity Ranking
Scale..
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Step 5: Assign Occurrence Rankings
Next, consider the potential cause or failure mechanism for each
failure mode; then assign an occurrence ranking to each of those causes or failure mechanisms.
We need to know the potential cause to determine the occurrence
ranking because, just like the severity ranking is driven by the effect, the occurrence ranking is a function of
the cause. The occurrence ranking is based on the likelihood, or frequency, that the cause (or mechanism of
failure) will occur.
If we know the cause, we can better identify how frequently a
specific mode of failure will occur. How do you find the root cause?
There are many problem-finding and problem-solving methodologies.
One of the easiest to use is the 5-Whys technique.
Once the cause is known, capture data on the frequency of causes. Sources of data may be scrap and
rework reports, customer complaints, and equipment maintenance records.
The occurrence ranking scale, like the severity ranking, is on a
relative scale from 1 to 10.
An occurrence ranking of “10” means the failure mode occurrence is very high, and happens all of
the time. Conversely, a “1” means the probability of occurrence is remote.
See FMEA Checklists and Forms for an example PFMEA Severity Ranking
Scale.
Your organization may need an occurrence ranking scale customized for
a low-volume, complex assembly process or a mixture of high-volume, simple processes and low-volume, complex
processes.
Consider customized occurrence ranking scales based on time-based, event-based, or piece-based
frequencies.
See FMEA Checklists and Forms for an example PFMEA Severity Ranking
Scale.
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Step 6: Assign Detection Rankings
To assign detection rankings, identify the process or product related
controls in place for each failure mode and then assign a detection ranking to each control. Detection rankings
evaluate the current process controls in place.
A control can relate to the failure mode itself, the cause (or mechanism) of failure, or the
effects of a failure mode.
To make evaluating controls even more complex, controls can either prevent a failure mode or cause
from occurring or detect a failure mode, cause of failure, or effect of failure after it has occurred.
Note that prevention controls cannot relate to an effect. If failures are prevented, an effect (of
failure) cannot exist!
The Detection ranking scale, like the Severity and Occurrence scales,
is on a relative scale from 1 to 10.
A Detection ranking of “1” means the chance of detecting a failure is certain.
Conversely, a “10” means there is absolute certainty of non-detection. This basically means that
there are no controls in place to prevent or detect.
See FMEA Checklists and Forms for an example PFMEA Severity Ranking
Scale.
Taking a lead from AIAG, consider three different forms of Custom
Detection Ranking options. Custom examples for Mistake-Proofing, Gauging, and Manual Inspection controls can be
helpful to PFMEA teams.
See FMEA Checklists and Forms for an example PFMEA Severity Ranking
Scale.
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Step 7: Calculate the RPN
The RPN is the Risk Priority Number. The RPN gives us a relative risk
ranking. The higher the RPN, the higher the potential risk.
The RPN is calculated by multiplying the three rankings together.
Multiply the Severity ranking times the Occurrence ranking times the Detection ranking. Calculate the RPN for each
failure mode and effect.
Trainer's Note: The current FMEA Manual from AIAG suggests only calculating the RPN for
the highest effect ranking for each failure mode. We do not agree with this suggestion; we believe that if this
suggestion is followed, it will be too easy to miss the need for further improvement on a specific failure
mode.
Since each of the three relative ranking scales ranges from 1 to 10,
the RPN will always be between 1 and 1000. The higher the RPN, the higher the relative risk. The RPN gives us an
excellent tool to prioritize focused improvement efforts.
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Step 8: Develop the Action Plan
Taking action means reducing the RPN. The RPN can be reduced by
lowering any of the three rankings (severity, occurrence, or detection) individually or in combination with one
another.
A reduction in the Severity ranking for a PFMEA is often the most
difficult. It usually requires a physical modification to the process equipment or layout.
Reduction in the Occurrence ranking is accomplished by removing or
controlling the potential causes.
Mistake-proofing tools are often used to reduce the frequency of occurrence.
A reduction in the Detection ranking can be accomplished by improving
the process controls in place.
Adding process fail-safe shut-downs, alarm signals (sensors or SPC), and validation practices
including work instructions, set-up procedures, calibration programs, and preventative maintenance are all
detection ranking improvement approaches.
What is considered an acceptable RPN? The answer to that question
depends on the organization.
For example, an organization may decide any RPN above a maximum target of 100 presents an
unacceptable risk and must be reduced. If so, then an action plan identifying who will do what by when is
needed.
There are many tools to aid the PFMEA team in reducing the relative
risk of failure modes requiring action. Among the most powerful tools are Mistake-Proofing, Statistical Process
Control, and Design of Experiments.
Mistake-Proofing (Poka' Yoke)
Techniques that can make it impossible for a mistake to occur, reducing the Occurrence ranking to
1.
Especially important when the Severity ranking is 10.
Statistical Process Control (SPC)
A statistical tool that helps define the output of a process to determine the capability of the
process against the specification and then to maintain control of the process in the future.
Design of Experiments (DOE)
A family of powerful statistical improvement techniques that can identify the most critical
variables in a process and the optimal settings for these variables.
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Step 9: Take Action
The Action Plan outlines what steps are needed to implement the
solution, who will do them, and when they will be completed.
A simple solution will only need a Simple Action Plan while a complex
solution needs more thorough planning and documentation.
Most Action Plans identified during a PFMEA will be of the simple “who, what, & when” category.
Responsibilities and target completion dates for specific actions to be taken are identified.
Sometimes, the Action Plans can trigger a fairly large-scale project. If that happens, conventional
project management tools such as PERT Charts and Gantt Charts will be needed to keep the Action Plan on track.
Most Action Plans identified during a PFMEA will be of the simple “who, what, & when” category.
Responsibilities and target completion dates for specific actions to be taken are identified.
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Step 10: Recalculate the Resulting RPN
This step in a PFMEA confirms the action plan had the desired results
by recalculating the resulting RPN.
To recalculate the RPN, reassess the severity, occurrence, and
detection rankings for the failure modes after the action plan has been
completed.
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