Basic Quality Tools

What, Why and How

The Basic Quality Tools class is a terrific way to introduce your people to the seven basic tools and techniques in your quality assurance toolbox. People that are new to the quality arena will get a good understanding of what, why and how the techniques fit into their job.

Seven Tools To Get Your Hands On

These are the most fundamental quality control (QC) tools. Kaoru Ishikawa, professor of engineering at Tokyo University and designer of the Cause and Effect diagram, saw these as the most important quality control techniques to learn.

The “seven quality control tools”, the “seven old tools” or the “seven basic tools” are also common names given to the basic quality tools.

1. Cause-and-Effect Diagram

The Cause-and-Effect diagram (also called Ishikawa or fishbone chart) identifies many possible causes for an effect or problem and sorts ideas into useful categories.

2. Checksheet

A structured format for collecting and analyzing data. A checksheet provides a uniform and disciplined method for standardizing data collection.

3. Control Charts

Graphs displaying collected and analyzed process data. Generally for keeping track of process changes occurring over a specified time.

4. Histogram

Another name for a histogram is frequency distribution. They are similar, but not identical. However, it has become common practice to use either term. They both show how often individual values occur in a set of data.

5. Pareto Chart:

A type of bar graph showing which issues or problems are more significant. An 80-20 chart is another name for the Pareto chart.

6. Scatter Diagram

A graph showing the relationship between two variables. One variable on each axis (x and y).

7. Stratification

A method to separate data to determine if there are patterns in the data.

The Basic Quality Tools Training

Do you want to get a handle on those quality tools and techniques that are used in the Lean and Six Sigma processes? You will learn to understand and communicate better with your continual improvement team.

Learn in an interactive class environment.

You can have this class presented at your business for as little a $65. per person.
Class is a one day.

The course includes:

1.      Introduction and overview of quality concepts

2.      The basic quality tools

3.      Inspection and sampling methods

4.      Gage control and calibration

5.      Continual improvement

6.      Customer satisfaction

7.     CEU and RU credits awarded

Additional Information Resources