Save $60.00 on the Sale Pack
Includes the Quality Manual and all Procedures

New process approach

The new ISO 9001 audit approach focuses on process effectiveness. You will learn the difference between auditing to the clauses of the ISO 9001 standard and process auditing.

Ask the right type of questions

You will learn the type of questions to ask and information needed to determine process and system effectiveness. ISO 9001:2000 audits must go beyond determining if people are following instructions. It is necessary to find out if the customer requirements are being met.

Common problem

A common problem found by outside auditors is the internal audits are clause focused and not to determine process and system effectiveness in addressing customer needs. This is a reflection of improper auditor training.

Auditor competence

Help your company stay in compliance with IS0 9001:2000 and satisfy your customers' requirements.

Internal audits properly conducted and documented can save your company time, money, and certification board findings.

This dynamic seminar is an interactive learning opportunity.

Length of classes

The public seminar class is 1 day. In-plant classes are from 1 to 3 days. You choose what works best for you and your auditors.

Contact Us

Call us or click on the 'Contact Us' links on this page for a quote.

The classes include:

·       REVIEW OF THE STANDARD

·       PROCESS EFFECTIVENESS

·       AUDIT PREPARATION

·       THE ACTUAL AUDIT

·       WORKSHOP EXERCISES

·       REPORTING AUDIT RESULTS

·       FOLLOW-UP & VERIFICATION

·       MANAGING AUDITS

·       CEU and RU credits are awarded

Auditors’ Checklist

I have a comprehensive process-based auditing checklist for ISO 9001:2000. This checklist has been used for certification audits and internal audits. It covers all the common processes in companies beginning with customers' requests for quotes and going through to packaging and shipping the order.

I added blank template pages so you can add more processes or questions that you want. The checklist is over 230 pages and covers everything needed to pass certification and surveillance audits. The checklist is also the lowest priced one I found and twice as comprehensive.

If you want an ISO/TS 16949 process-based checklist, I have that also. The TS 16949 checklist has nearly 400 pages covering automotive processes.