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The training guides include
workshops and tests.
The guides are printable on standard 8.5" x 11" paper.
ISO 19011 Audit Explanations and Definitions
Training Guide
 ISO 19011:2002 Guidelines for Quality and
Environmental Management Systems Audits details the requirements for
auditing and auditor qualifications. This is THE BOOK
about auditing for the standards.
Our ISO 19011 eBook explains and
defines ISO 19011 in plain English. The ISO 19011 Audit
Explanations and Definitions is a must for proper auditor
training. RABQSA certification requires auditing courses to follow
the guide. The ISO 19011 Training Guide has
48 pages of information to help train auditors and improve the
effectiveness of auditor performance.
The ISO 19011 Explanations and Definitions
Training Guide - $9.95 USD
ISO 14001 Implementation certificate program
Signup for the eClass.
Six Sigma Training Manual
The training guide is designed as
an introduction to the basics of Six Sigma
methodology.
The student will be
able to understand and apply the techniques and tools. It is for
companies introducing or considering the use of Six Sigma as a
continual improvement method.
You will improve your understanding of the methodologies and
increase buy-in of the process and concepts. The Six Sigma Training Guide - $19.95 USD
Do want to be certified as a Six Sigma Green Belt?
Signup for the eClass.
ISO 9001:2000 Internal Auditor Training Manual
 The
training manual complies with the RABQSA technical requirements for
training internal auditors for process auditing to ISO 9001:2000. The guide can be used
in either a classroom setting or as a self-study course. Excellent
resource material for new auditors or updating existing auditor
knowledge.
It is recommended that the training guide lessons be integrated
with practice audits but, not required to get a thorough
understanding of the auditing principles set forth in ISO 9001 and
ISO 19011
The training guide table of contents:
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Audit Concepts
Overview and
Definitions.
A. Scope reference and definitions
B. Principles of auditing.
C. Managing an audit program
D. Audit program implementation
E. Audit activities
F. Preparing for the on-site activities
G. Conducting on-site activities
H. What the auditor is looking for
I. Audit reporting
J. Audit techniques
K. The audit path
L. Effective communication techniques
M. Sampling
N. Audit completion and follow-up.
O. Competence and evaluation of auditors
TABLE 1 – Evaluation criteria
TABLE 2 - Evaluation Methods
TABLE 3 - Hypothetical evaluation
Do want to be a certified ISO 9001 Internal Auditor?
Signup for the
eClass |
ISO 9001:2000
Quality Management System Requirements
Clause 4 – Quality Management System QMS
4.1 General Requirements
4.2 Documentation requirements
Clause 5 - Management Responsibility
5.1 Management commitment
5.2 Customer focus
5.3 Quality policy
5.4 Planning
5.5 Responsibility, authority and communication
5.6 Management review
Clause 6 – Resource management
6.1 Provision of resources
6.2 Human resources
6.3 Infrastructure
6.4 Work environment
Clause 7 – Product realization
7.1 Planning of product realization
7.2 Customer-related processes
7.2.3 Customer communication
7.3 Design and development
7.4 Purchasing
7.5 Production and service provision
7.6 Control of monitoring and measuring devices
Clause 8 – Measurement, analysis and improvement
8.1 General
8.2 Monitoring and measurement
8.3 Control of nonconforming product
8.4 Analysis of data
8.5 Improvement
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ISO 9001 Auditor Training
Guide - $19.95
ISO 9001:2000 Internal Auditor Training
Exam Pack
 The
ISO 9001:2000 Auditor Exam Pack is a supplement to the Process Auditing
training manual above. There
are 2 exams and instructor answer sheets included. The exams cover
all the materials in the training manual as well as case study
questions. Can be used for pre and post testing to determine the
students' improvement. ISO
9001 Auditor Exam Pack - $8.95
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